Anyone know when Toyo is going to update the forms to 2018? Anybody just submit with the 2017 form and get it accepted?
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Anyone know when Toyo is going to update the forms to 2018? Anybody just submit with the 2017 form and get it accepted?
Never Mind -- saw that they're good till 4/1/2018 based on toyos site.
I had tried to get my form signed at the event and was told that the 2018 deal isn't done yet. Anyone know if NASA and Toyo have finalized it yet?
- Josh
I looked on the main NASA page and only found the link to the Toyo Bucks Online... still referencing '17.
Do we submit our forms under the 2017 programs listed on nasatoyobucks.com?
Also they have these fancy online forms you can fill out which you then save to submit to the toyo bucks site:
https://prizes.drivenasa.com/toyo-ti...gency-program/
Which MUST be signed day of or you're screwed. We'll see how lenient they are with this change, but I'll be pissed if the forms I got signed on Sunday for both days don't fly.Quote:
Originally Posted by Pranav
Bump.
Aiighht... once Mosty stops celebrating maybe we can figure this out. Apparently missing a standing start and not being the first couple to break still gets tire money.
Who can explain the current process to an old dog?
1) Get Mosty to sign one of these for you: https://form.jotform.com/drivenasa/n...ncy-compliance - save it, you'll submit this laterQuote:
Originally Posted by Fbody383
2) Fill out one of these for each applicable race, again save it. I think this form can take some time receive.
3) Submit on nasatoyobucks.com. You have to create a ticket for the regional contingency and save it. Then edit it to attach your documents. Attach both documents generated in steps 1 and 2. The designer of this form was new to the internet, it's pretty clunky.
4) Call them and complain a minimum of 2 times per claim, I've been having issues getting my stuff approved in a timely fashion.
Claims must be submitted within 30 days of the event.
- Josh
Are you getting #1 signed after the fact? Because it'll have the wrong date, I'm not sure if they'll approve it that way. Easiest way is to edit the Adobe document it spits out to the correct date and a realistic time.Quote:
Originally Posted by Sook
If you guys email me or Michael, that is the best since we need your email address for the form.
What info you need - race #, starters, finishing position, car number...Quote:
Originally Posted by marshall_mosty
Yeah they have my COTA contingency in hoc for this reasonQuote:
Originally Posted by Supercharged111
They haven't filled mine either.Quote:
Originally Posted by drecords
- Josh
Was that a question?Quote:
Originally Posted by Fbody383
You need all that to generate the per race form. You'll also need to include the race results. https://form.jotform.com/drivenasa/t...ncy-redemption
You need to get a Mosty to sign the yearly Compliance form that says your car has all the toyo stickers on it. Supply them all your info, they have to fill it our on their end and sign it. It will get emailed to you: https://form.jotform.com/drivenasa/n...ncy-compliance
Once you have both of those you need to submit a claim to https://www.nasatoyobucks.com/Public/Login.aspx
It's a good thing they made it very straight forward...
I submitted my COTA ones May 15 and they are still on hold.Quote:
Originally Posted by Sook
I emailed them and got this response. "Your claim has been placed on hold as the date listed on your completed Contingency form is different than the event dates listed on your race results.
Before we can complete the process, we will need clarification as to why your contingency form was signed after your race event and we will be happy to complete a secondary review once we receive further information."
I don't know what to tell them besides the car has had legal stickers on it for 4+ years and that we haven't ever been required to have the form signed same day...
Was there even an official announcement that we were supposed to use this new system? I read none of the emails from NASA HQ so I have no clue if it was done through that medium.Quote:
Originally Posted by drecords
Reply to them with my contact information and tell them I would be glad to talk with them about the compliance of each car that we have submitted the compliance sheet for. Requiring it to be done at the track is difficult at best due to a multitude of factors.
We have had similar issues in the Great Lakes Region.
The way we have been operating so far this year is the Compliance form MUST be submitted by the series director or some NASA official during the race weekend. The compliance form is good for both contingency races. It even says so on the top of the compliance form. The same compliance form must be submitted with the results of each contingency race.
But here is the rub...The firm that handles the toyobucks for NASA does not realize this fact. I had the same issue where one race contingency was honored and the other was on "hold". I had to call the number on the toyobucks web site to get it resolved. (1-855.458.5460) The lady said it was on hold because the date on the compliance form was the same on both races. She put me on hold and called somebody and came back after ten minutes and said it was ok and they honored the second race contingency. Somebody at NASA needs to call toyobucks people and tell them that we will only have one compliance form per weekend.
Bob Denton
I was under the impression that it was supposed to be once compliance form per season?? Will Faules explained that to us in the COTA driver's meeting - I think there's a lot of miscommunication going on.Quote:
Originally Posted by Den34
All,
I've reached out to Will so he can touch base with the Toyo folks.
Guys,
Will forwarded the concern to the National office.
In the interim, send your concerns to:
molly@drivenasa.com
Do you want us to each email Molly with our issues so that the national office knows we're having problems? Happy to send the first email.Quote:
Originally Posted by marshall_mosty
- Josh
**RETRACTION**
After speaking to Will this morning, the National office is well aware of the issue and is working with the contingency fulfillment company to resolve the misunderstanding.
Do NOT flood Molly’s email with concerns. That will only add further delay the the fulfillment timeline.
Are the Hallett R1 results official yet?
If not, post here so I can resend my Toyo stuff.Quote:
Originally Posted by Pranav
All,
Please read my retraction above. NASA is aware and is working the problem. Please just sit tight. I can guarantee that NASA will make it right and nobody that is due their Toyobucks will go without.
Thank you for your patience and understanding.
Sent an email back to Lindsay @ Toyo this morning and she said they are actively working the issue with the NASA national office and hope to have resolution soon!
Just got an email that they were going to approve my COTA bucks. Anybody else hear that today?
I checked the website and I was approved. Anyone know when the Hallett results are going to official?Quote:
Originally Posted by drecords
- Josh
My 2 Hallett awards show approved 6/19 and to be paid 7/2.
Marshall pass along our thanks. My only real concern is whether we need to have forms signed at the track going forward.
Thanks to Marshall and the others who have helped sort this out!!!!
Does anybody know if we should wait to submit Hallett until we get some guidance as to what's required or should I go ahead and do it?Quote:
Originally Posted by Sook
Thanks Marshall!Quote:
Originally Posted by drecords
I just went ahead and submitted mine, the worst they're going to do is deny it.
- Josh
My Hallett stuff was also approved today.
- Josh
Did you get another compliance form for Hallett or just submit the old one?Quote:
Originally Posted by Sook
The old one.Quote:
Originally Posted by drecords
Guys,
My goal going forward is to do a review of ALL cars during the weekend and get everyone in the queue as a “just Incase”..
This will be a bit more work on my side, but shouldn’t be something you guys need to worry about. I’ll just poke around during grid making notes on cars that have the right stickers (and wrong stickers covered).
Thanks for being patient.
I'd say just have every racer bring their phone to the drivers meeting after qual on Saturday and Marshall and I can just sign everyones phone. If you end up getting Toyo Bucks for the event or not, everyone is covered.