Got this back today, how convenient.....
Hello Michael,
Thank you for your email.
Upon further review of your claim, it appears your claim was placed on hold in error. We do apologize for any inconvenience this has caused.
We are pleased to let you know your claim has now been approved. Please allow 5-7 business days to receive your certificate by email.
Please let us know if you have any further questions or concerns.
Regards,
Kayla
Toyo Tires Rewards
-Michael Mosty
CMC #11 Mosty Brothers' Racing
Director - TX Region
Why does it take 5-7 business days to email a fricken form letter withOriginally Posted by michaelmosty
a redemption code/serial number (or whatever)?
Claim "Approved".
Copy generic email.
Enter recipient name/email address.
Fill in award code.
Click "SEND"
How hard can it be?
Isn't this their JOB?
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Laissez les bons temps rouler
Yes, but unfortunately this job was farmed out to the lowest bidder. We're like .1% of their day to day. I still don't think this is an acceptable level of quality regardless.
RM CMC Director
I don't know what you guys did to light a fire under these folks, but they turned mine around in 24 hours.
Just hangin' with the dudes from Texas.
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